Shipping & Handling Charges:
We charge for shipping and handling (which includes postage, packaging, and some time). It is not our intention to make money off of our shipping and handling charges and often we do not even break even on S&H.
We realize that sometimes electronic shipping calculators can go a little crazy especially if shipping multiple items or multiple items overseas. The electronic shipping calculators look at the ordered items, total price, distance F.O.B. and other criteria, but sometimes it just does not get the fact that 10 furled leaders can ship for the same price as 1.
We look at every invoice, and if the shipping and handling charge seems excessive (especially once it is shipped) you will get part of it refunded, and an e-mail to let you know.
Fly Rods:
All fly rods shipped by Fall River Flyrods, even if you are paying to have a rod shipped back without having any work done, are shipped insured. NO EXCEPTIONS. Of course, we only insure them for their current market value, but in the event that something were to happen in transit, we want to make sure everyone can be made as happy as reasonably possible.
